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Account Manager in Farmington Hills, MI at ZF

Date Posted: 4/8/2019

Job Snapshot

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Job Description

ZF is a global leader in driveline and chassis technology as well as active and passive safety technology. ZF has a global workforce of approximately 138,300 at 230 locations in 40 countries. Working at ZF is more than just a job; it’s an opportunity to imagine and create global mobility for tomorrow – and beyond.

Are you up for the challenge?

Position Description:

Manage the GM Electronics business account towards the profitability and market sure targets. Identify new business opportunities and deal with customer daily towards building a strong relationship and ensuring customer’s satisfaction.

Position Requirements:
  • Be the first point of contact to the customer
  • Be present at customer, building relationship and understanding their needs and market opportunities and threat
  • Identify new business opportunities, obtain RFQs, lead quotation processes, negotiation and follow-up with customer
  • Support and implement long term business strategies to achieve the Business Unit short and long-term goals (sales, profitability, etc.)
  • Development and implement sales and marketing strategies according to the strategic and operative business planning
  • Coordination, preparation and execution of customer meetings and events
  • Manage commercial activities as a member of new product program teams, coordinating all customer commercial and business requirements like prototype timing, delivery and logistics needs
  • Support the Sales Manager and Account Director in preparing and implementing sales strategies for sustainable competitive advantage
  • Manage and deal with commercial documentation: including purchase orders, tooling orders, cost breakdowns, cost tracking/history and change management
  • Actively negotiate with customer, as needed, Raw Material, Inflation and FX recoveries pre and post SOP
  • Monitor customer quality and warranty
  • Manage A/R timely

Essential Skills and Experience:
  • 5+ years of experience in sales roles in the Automotive industry required
  • Experience in commercial negotiations and business acquisition required
  • Ability to work cross-functionally in a Global organization, managing multiple projects and competing priorities
  • Ability to travel as business needs required
  • Strategic and analytical skills to develop efficient strategic orientation towards customers;
  • Experience in discrete customer account management and interdisciplinary project management;

Preferred Skills and Experience:
  • Demonstrated experience dealing directly with major Global OEMs preferred
  • GM sales experience preferred
  • Experience with electronic related products preferred

Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran

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