Field Service Technician in Miramar, FL at ZF

Date Posted: 10/27/2019

Job Snapshot

Job Description

See Below

Responsibilities
Field Service Technician
Miramar

Field Service Technician
Miramar

Position Summary: Provide excellent customer service in installation, repair, over haul, inspection, trouble-shooting and testing of ZF Marine products (transmissions, accessories, drive systems, control systems) in house and on-site as directed through the following duties.

Position Responsibilities:
  • Perform OE modifications, service repairs, unit overhauls and inspections, general trouble-shooting and testing per scheduling.
  • Work closely with ZF Marine staff to ensure appropriate actions are implemented to meet customer demands and service and delivery issues are resolved and communicated in a timely fashion.
  • Maintain the shop work area and any tools and facility equipment required.
  • Ensure company vehicle and equipment are well maintained and operated safely and in accordance with ZF Marine policy and procedure.
  • Maintain good housekeeping practices, while using safe work practices and the proper tools and equipment, including precision measuring instruments for the job assigned.
  • Extensive travel within the region is required.
  • Perform sea trials as required.
  • Ship/pack, receive/store, and ensure proper inventory controls are maintained for units, parts and accessories as required.
  • Assist in Dealer and ZF Marine Technician training both in-house and at customer facilities as required.
  • Conduct warranty investigations and prepare required reporting.
  • Assist in service order completion including associated paperwork.
  • Assists in the general maintenance of the ZF Marine facilities as required.
  • Promote and engage in the principles of employee involvement, team building and continuous improvement.
  • Foster a positive attitude towards company goals.
  • Perform other duties as assigned.

    Essential Skills and Experience:
  • High School diploma with 3+ years related experience
  • Product knowledge, marine industry experience, basic electrical/electronic knowledge, mechanical aptitude needed.
  • Must possess strong analytical skills, have a solid work ethic and be able to work cooperatively with a team.
  • Clear and effective communication skills are required.
  • Computer systems literacy required, including working knowledge of Outlook, Word, and software applications such as Concur, E-Time, and Navision.
  • Must possess a valid driver's license.
  • Passport / TWIC / Port Security eligibility required.
  • 40-50% domestic and international travel required.

    Preferred Skills and Experience:
  • Associates Degree
  • Experience in the Marine industry
  • Trade school (AS) degree preferred or 4+ years related experience.
  • German and/or Spanish language skills

    ZF North America, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ZF North America, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ZF North America, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ZF North America, Inc. employees to perform their expected job duties is absolutely not tolerated.



    ZF North America, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ZF North America, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ZF North America, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ZF North America, Inc. employees to perform their expected job duties is absolutely not tolerated.
    Requirements


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